Add Your First Team Member

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Adding team members allows the right people to participate in institute operations. Before inviting anyone, decide what they need to do in bACEic and assign only the access required for those responsibilities.

Before you begin

  • Confirm that you are authorised to add or manage users.
  • Have the team member’s correct work email or other required account identifier ready.
  • Agree on the person’s responsibilities and the appropriate role or access level.

Add a team member

  • Open the user, team or staff management area available to your account.
  • Choose the action to add or invite a user, if available.
  • Enter the required details accurately.
  • Select the appropriate role or permissions, where the workflow supports it.
  • Review the details and submit the invitation or save the user record.
  • If an invitation is sent, ask the team member to follow the instructions they receive.
  • Confirm that the team member can sign in and access the sections needed for their work.

Choose access carefully

  • Do not grant administrator-level access by default.
  • Match access to the person’s actual responsibilities.
  • Consider whether the person needs to view information, edit records or manage settings.
  • Review access when responsibilities change.

If the invitation or access does not work

  • Check that the email address or account identifier is correct.
  • Ask the team member to check their inbox and filtered folders if an invitation was sent.
  • Confirm that the account has been activated, if activation is required.
  • Check that the assigned role provides the expected access.
  • Contact the institute’s designated support channel if the problem remains.